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Question

Lucid Crash on User Icon Link

  • April 1, 2026
  • 1 reply
  • 4 views

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Lucid crashes when going to edit the user icon text, the link drop point self links, breaking the session. I was able to recreate by trying to link a user to itself. The page becomes unresponsive, crashing requiring a refresh.  

Comments

Ambar D
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  • Lucid community team
  • April 2, 2026

Hi ​@leplev, thank you for posting in the Lucid community! 

First, I recommend trying the following steps. Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.

  • Could you try opening your board in a private or incognito window to help us narrow down the potential cause? For help with opening an incognito window, please see this community post.
  • Could you also try connecting to a different network or disconnecting from your VPN (if applicable)?

If those don’t resolve the problem, can you please send the following information so I can take a closer look?

  • A screenshot of the issue.
  • A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thanks in advance for your help and patience!