I’m sure I used to be able to make a selection, and then pan around the canvas with the RMB whilst keeping the selection. This seems to have broken now, so whenever I pan my selection is cleared. For the type of large diagrams I’m now working on, this is an issue.
Solved
Losing selection when panning canvas in Lucid
Best answer by Zuzia S
Hi
I was not able to reproduce the behaviour you have described. Could you try opening your board in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post .
Additionally, could you please try with spacebar + click + pan and let me know if the issue persists?
If those don’t resolve the problem, can you please send the following information so I can take a closer look?
- A screenshot of the issue.
- What browser do you use and whether you have tried to reproduce this behaviour in various browsers.
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
I appreciate your help and patience!
+9Hi
I was not able to reproduce the behaviour you have described. Could you try opening your board in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post .
Additionally, could you please try with spacebar + click + pan and let me know if the issue persists?
If those don’t resolve the problem, can you please send the following information so I can take a closer look?
- A screenshot of the issue.
- What browser do you use and whether you have tried to reproduce this behaviour in various browsers.
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
I appreciate your help and patience!
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