Solved

Log in to Lucid without Google account

Forum|Forum|5 years ago
March 23, 2021
23 replies
839 views

I setup my Lucid account to login using my Google account. However that automated login functionality is blocked by firewall at my work. How could I update my account to allow me to login with a separate name and password outside of Google? thanks

Best answer by Cydney E

Hi Manny

Thanks for posting in the community! I have deleted your login token for Google. Now you can go to https://lucid.app/users/login#/login and enter your email address then click Log in with password. Once you are in your account you can update your account settings to change your username and password. For details on how to do this please review this Account Settings help center article.

Please let me know if this does not work for you or if you have any other questions!

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Leianne C

Lucid support team

Hi @misha a thanks for posting! I've gone ahead and removed the token for your account. If you are having trouble with this please reach out. Thank you!

Simone B

Hello also I would like to change login type to username and password . How can I do that?

Phillip W

Lucid support team

Hi Simone!

Thanks for continuing this thread! Taking a look on our end--we were able to successfully remove your Google token and you have enabled username and password login 🥳

Hope this helps--Cheers!

Garrett M102

Hi There Can you remove my token for google login?

Micah

Lucid community team

@garrett m102 Done! Please let us know if there is anything else we can do for you.

Justus G

Hey

I have the same issue. Can you do it for me too? But its important that I dont loose any charts that I have created in the past.

Thanks!

Coumba D

Lucid support team

Hi Justus

I've gone ahead and removed the token. You should be all set!

And don't worry removing the token has no repercussion on your documents ;)

Jared S

I have the same issue - can you keep this thread rolling?

Coumba D

Lucid support team

Hi Jared

Thanks for your message!

It looks like you also filed a support ticket and your token was removed a couple hours ago. I assume that you're all set now but please let me know if ever you need further assistance!

S

Sunny

The google account will be remove soon. Need to create a new login account. I believe I need to the same steps to be able to switch my account login. Please confirm this is the right steps and if yes, remove my google token.

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