Solved

Log in to Lucid without Google account

Forum|Forum|5 years ago
March 23, 2021
23 replies
839 views

I setup my Lucid account to login using my Google account. However that automated login functionality is blocked by firewall at my work. How could I update my account to allow me to login with a separate name and password outside of Google? thanks

Best answer by Cydney E

Hi Manny

Thanks for posting in the community! I have deleted your login token for Google. Now you can go to https://lucid.app/users/login#/login and enter your email address then click Log in with password. Once you are in your account you can update your account settings to change your username and password. For details on how to do this please review this Account Settings help center article.

Please let me know if this does not work for you or if you have any other questions!

Cydney EAnswer

Lucid support team

Hi Manny

Thanks for posting in the community! I have deleted your login token for Google. Now you can go to https://lucid.app/users/login#/login and enter your email address then click Log in with password. Once you are in your account you can update your account settings to change your username and password. For details on how to do this please review this Account Settings help center article.

Please let me know if this does not work for you or if you have any other questions!

Christian W101

Hey there can you do that for me too? I want to change my Email but I can't because I am using google login currently.

Coumba D

Lucid support team

Hi Christian

Thanks for posting in the Community!

I have just deleted your login token. Please follow the steps previously provided by Cydney to log in with your email and password.

Let me know if you have any questions!

Amit C

Hello

I have the same thing. I setup my account using google SSO but now want to disconnect that and just have a separate login account in Lucid instead. Can you please do the same for my account too?

Thanks

Amit

Leianne C

Lucid support team

Hi @amit c thanks for continuing this thread! I have removed your login token. Please try the steps shared in this thread to log in with your email and password. If you are having any trouble with this please let us know and we will be happy to help assist you further!

Amit C

Thanks Leianne. I was able to reset my password successfully.

Thanks

Amit

Leianne C

Lucid support team

Hi @amit c thanks for the update! Glad to hear you were able to reset your password successfully. Feel free to let us know if there's anything else we can help you with! :)

Matt T102

Hi Leianne

Please could you also do the same for me?
Thanks

Matt

Phillip W

Lucid support team

Hi Matt!

Thanks for continuing this thread! I have removed your login token. Please try the steps shared in this thread to log in with your email and password. If you are having any trouble with this please let us know and we will be happy to help assist you further!

Hope this helps--Cheers!

Misha A

Hello Leianne

I have the same request.

Thank you!

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