Jira cards are in continuous state of syncing

Hi all,

I have a Lucidspark board with many Jira cards and I need their data to be up to date.

In my case, there are many cards which data seems to be syncing (top card in the image below) and no data is being shown.

I would like to see the link, the status, the person assigned, the story points and the priority (as shown in the bottom card of the image below.

*Note that the priority is shown as a grey circle but if possible, I would like to see here the priority there too or at least, different colours for different priorities.

Do you know how to solve this issue?

Regards

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Hi @danidomeque

Can you confirm if the existing sync between Jira and Lucidspark is via Dynamic Tables?

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To your other ask, Lucidspark displays Jira priority as a grey circle on the cards. User cannot directly change the color of this priority indicator through the Lucidspark Jira integration itself.

Best Regards

Thanks Huma but how can I check if the sync is done via Dynamic Tables?
I went to the Jira settings in Lucid and I don’t see any reference to Dynamic Tables.

Regards

Hi @danidomeque

Sounds like you are not on the dynamic Tables - to learn some on dynamic tables - Dynamic Tables: Option to refresh all cards | Community

Make the Most Out of the Lucid Cards for Jira integration| Lucidspark

Best Regards

Hi @danidomeque, thank you for your post and Huma for assisting here! To confrim, is this issue happening to a specific board?

If you haven’t already, could you please try select the cards in question and manually sync with Jira by right-clicking and select ‘Manually sync with Jira’? Please let me know if the issue still persists after trying this step.

Feel free to let us know if you have any additional questions!

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