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Adrian B
August 8, 2023

Issues improting from Jira to Lucid

  • August 8, 2023
  • 12 replies
  • 57 views

I can successfully complete an advanced search and find the desired list of Jira tickets . When I then try to import to an active matrix I get a failure to import message.

I have previously been able to do this .

    Comments

    Adrian B
    Adrian BAuthor
    August 8, 2023

    actually .. just tried deleting active matrix and re-importing .. with success 

     

    Phillip W
    Lucid support team
    August 8, 2023

    Hey Adrian

    Woohoo happy to hear that! Let us know if you have any other trouble! 

    Adrian B
    Adrian BAuthor
    August 8, 2023

    Hi ... I have some anomalies .. on different boards I seem to have some active Matrices that are  "BETA" level and don't allow filtering of the axis ... abd others where I still have the same failure to import issue ? 

     

    Phillip W
    Lucid support team
    August 8, 2023

    Hey Adrian

    Thank you for the reply! Would you care to share a screenshot of what you are seeing on your end -- I'd be happy to take a closer look!

    Adrian B
    Adrian BAuthor
    August 9, 2023

    Hi .. this is what I see for some of the Active matrices on some of my Lucid boards .. 

    how can I filter eg . Status or Assignee ? 

    thanks 

    Phillip W
    Lucid support team
    August 9, 2023

    Hey Adrian

    Thank you for the response and clarification! It looks like you are working with our Dynamic Matrix feature. If you take a look at the linked article you will see all the features available within that type of table. Here is also an explanation of the features available when using Dynamic Matrices in combination with Jira Cards. 

    Hope this helps -- please let me know if you have any additional questions! 

    Adrian B
    Adrian BAuthor
    August 10, 2023

    Thanks  for the links .. 

    I seem to have a BETA version of the Dynamic Matrix on some boards .. but not others .. any idea why this might  be ? 

    Looks like BETA version has less functionality ? 

    Phillip W
    Lucid support team
    August 10, 2023

    Hey Adrian

    Thank you for the response! Would you mind sending a screenshot of the tables you are using that display without the BETA version tagging? 

    Thanks again for all the help so far!

    Adrian B
    Adrian BAuthor
    August 10, 2023

    Phillip W
    Lucid support team
    August 11, 2023

    Hey Adrian

    Thank you for the response! Taking a look at the matrix you have there it looks like you've used a Gantt Chart to create this and placed it within a container -- if this is the case it would be different than the dynamic matrix that displays the "BETA" tagging. 

    Hope this helps -- please let me know if you have any other questions!