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Importing vsdx or Drawio files in Lucidchart is not working
When trying to import vsdx or Drawio files, the import says it is done, but Lucid drawing is showing nothing.
Kvanaas,
Thanks for posting your question. Importing a Drawio can be confusing and a bit counterintuitive at the moment. Important note: the import routine brings them into Lucid as a separate file - not into your current working document. You’ll have to copy and paste as needed from the newly created import into your current working document.
With that - here’s the easy steps...
After you select the file to import there is a dialog box showing your file with the Done button; however don’t select Done! To the right of the file name is the View Document link - select this instead and it will open your item in a new Lucid Chart in a new tab. Below is an example of going through this process.
Hopefully this process works for you.
Note: the help file says, “Imported files will be saved to the Documents page as new documents.”; therefore if you go to your Lucid → Documents → My documents you will find them there. They will NOT be in your Lucid → Recent (the default document view) because they haven’t been opened (unless you use the View Document link above). I’ll be opening up an item with the Lucid team to review this behavior as it is a bit confusing.
Thanks,
Rick
Rick Anderson
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