As per title, the Import ERD button is greyed out and not working. Normally it’d produce a dropdown to select between Saleforce and Sql Server but this dropdown is not appearing. I have checked with colleagues who are experiencing the same issue. It was working fine yesterday.
Answer
Import ERD Button not working
Best answer by Eric R
Hi
This issue has already been flagged with our development team through this post. I would recommend following this post for any updates on this.
Hope this helps!
+7Hi
This issue has already been flagged with our development team through this post. I would recommend following this post for any updates on this.
Hope this helps!
+1What’s the status on this? I tried the link to the “through this post” in the reply, but was told I don’t have access to the link.
Hi
Thanks for posting in the Lucid Community! This issue was fixed with our development team, and I am no longer able to reproduce it on my end. To further troubleshoot, please try the following:
- Can you open your document in a private or incognito window? For help with opening an incognito window, please see this community post (in English).
- Can you connect to different network or disconnect from your VPN (if applicable)?
- What browser are you using? Can you try this on another browser?
If those do not solve the issue, please provide the following information:
- A screenshot or screen-recording showing the issue.
- A screenshot of the associated Javascript Console output. You can open your Javascript Console by pressing Ctrl + Shift + J (if your computer is a Windows / Linux) OR Cmd + Opt + J (if your computer is a Mac).
Thanks in advance for your help and patience!
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