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March 27, 2025
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How to improve the resolution of the org chart exported into Google Slides

my org chart created gets way too big and when i export it out on google slides it affects the resolution tremendously. any tips?

Ambar D
Ambar DAnswer
Lucid community team
March 28, 2025

Hi ​@its sy, thank you for posting your question in the Lucid Communtiy! Would you mind providing me a bit more detail about what you are seeing on your end, and how you are exporting your org chart into Google Slides? Are you using our Google Slides add-on? 

To begin, I suggest the following troubleshooting steps:

  • Could you try opening your document in a private or incognito window to help us narrow down the potential cause? For help with opening an incognito window, please see this community post.

  • Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.

If those don’t resolve the problem, can you please send the following information so I can take a closer look?

  • A screenshot of the issue.

  • A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thanks for your help and patience! This will help me take a closer look at what could be going wrong.

Comments

Ambar D
Ambar DAnswer
Lucid community team
March 28, 2025

Hi ​@its sy, thank you for posting your question in the Lucid Communtiy! Would you mind providing me a bit more detail about what you are seeing on your end, and how you are exporting your org chart into Google Slides? Are you using our Google Slides add-on? 

To begin, I suggest the following troubleshooting steps:

  • Could you try opening your document in a private or incognito window to help us narrow down the potential cause? For help with opening an incognito window, please see this community post.

  • Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.

If those don’t resolve the problem, can you please send the following information so I can take a closer look?

  • A screenshot of the issue.

  • A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thanks for your help and patience! This will help me take a closer look at what could be going wrong.

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