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Question

Hidden notes on Lucid cards

  • April 17, 2026
  • 1 reply
  • 10 views

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When using cards, I often add notes to the cards to store information. The card icon has disappeared on all my cards. When I click on the three dots for a card, it says ‘delete note’ so this leads me to believe the note is still there, I just can’t click on it because the icon is hidden. 

Under Board Settings > Show / Hide > Show Notes is checked. If I uncheck this, nothing happens and if I refresh the page it reverts to being checked without my doing so. 

I can add a new card and add a new note to it and the icon will show up only for a few minutes. Then it disappears like the rest of them. 

Comments

aparrish
Lucid Legend Level 7
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  • Lucid Legend Level 7
  • April 18, 2026

@kerstie.larson here is the official article on Lucid cards: https://help.lucid.co/hc/en-us/articles/14997612750996-Use-Lucid-Cards-to-plan-organize-and-assign-tasks

I hope that helps! If it doesn’t it may be related to an integration with another software. If you have a paid version of Lucid, then you can submit a ticket to our Product Support team.