I have a google sheet that I have linked in Lucid. It was working yesterday but as of today when I make changes to the google sheet it no longer updates my Lucid document. I have multiple sheets I have made and tested them in multiple new Lucid documents and they no longer update.
Hi there,
Thanks for posting in the Lucid Community! There are a few specific things to keep in mind when working with data linking:
- Google Sheets sync: If you’ve linked a Google Sheet and made changes, Lucidchart will sync automatically every 30 seconds. You can also manually refresh by clicking the refresh button above the data panel.
- Still not updating? Try using Replace data set to re-upload the file.
- Dragging data to shapes: When dragging data to a shape, it won’t auto-display. Instead, the linked data appears in the right toolbar. You can choose what appears on the shape by clicking the “T” icon.
- Data size limit: Our current data import limit is 2MB. Let us know if your file is larger than that.
If the issue persists, please send the following:
- A screenshot of the issue
- A brief description of how you're using the data in Lucidchart
- Insights into what you are linking data to (Google Sheets, Excel, or a CSV)
For more information on data linking, check out these resources:
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