Can't change imported SVG color in Lucid

Question

I have spent at least three hours trying to import SVGs with different characteristics in order to get the color overlay to work.  This is a make or break issue for me and if you can’t get it fixed I’m going to have to look elsewhere.  I’ve never had such a prolonged issue with so many different SVGs as I am having right now.  Every single SVG that I have imported will not allow me to fill with a different color except for one and then that one stopped working.  Then, once I made an SVG with the actual color built into it, it just randomly changed the color when I resized the SVG inside of LucidChart.  This is truly testing my patience with time that I don’t have to dedicate this problem.

egentry · Accepted Answer

Hi ​@averbovszky, thank you for posting in community. I’m sosorry to hear about your frustration!Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post (in English).If those don’t resolve the problem, can you please send the following information so I can take a closer look?A screenshot of the issue.A description of the steps you’re taking.Thanks in advance for your help and patience!

CorporateUser · Answer

Me too. This is SOunnaceptable!Ok I found what I think is acceptable workaround: SVG import IS broken (encountering the issue above) if you use Microsoft Edge. Google Chrome however, completesthe import correctly and the SVG (now imported as a shape) allows change of color (still no ability to change stroke)

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