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Is it possible that I purchase subscription for someone else uses with another email?

As example: to buy and offer as a present?

Thank you.

@dinamene.santos That’s a great question! ​@Abby S ​@Kelsey Gaag ​@Amelia W ​@Mj Z ​@Ambar D can someone answer Dinamene’s question? I think the answer could be useful to a lot of people in the future.


Hi there! Thanks so much for your question!

While Lucid Software doesn’t currently support gift purchases directly, we have a couple of potential workarounds:

Option 1: Create a new account and begin a paid subscription, then update the email address and password on the account to the email address and password of the person you wish to gift the subscription. You can update the email address and password on an account through the Account Settings > User Settings section. You can find a separate Community post explaining how to update the email address & password here.

Option 2: If the person you are hoping to gift a subscription to already has their own Lucid account, you can help guide them through the upgrade process for their existing account and provide the payment details so the purchaser is billed rather than the gift recipient.

If you have already started with Option 1 and then discovered the person already has their own Lucid account with that email address, because there can be only one Lucid account with an email address, you can then follow the instructions for merging the accounts found in this Community post: Merge accounts.

I hope this helps! Please feel free to reach support@lucid.co or fill out a support ticket using this form if you have any additional questions and we will be happy to assist!


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