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If you are subscribed to a premium account (Individual, Team, or Enterprise) you can backup and restore your Lucid documents via your account settings. Backup and restore can be used to give yourself peace of mind, free up storage, or transfer documents to another account!

 

Backup

 

To download a backup of your documents follow the steps below:

  1. Access your Account Settings and select Document Settings. 
  2. Select Download.
  3. Select which folders you want to download.
  4. Select Start Download.

 

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Note: Backups are downloaded as a .LAF file. This file type is unique to Lucid and can only be opened when restored within Lucid.

 

Backup via Google Drive:

 

You can also enable the Lucid Google Drive integration to backup your documents weekly. This will deliver a .LAF file of your Lucid documents directly to your Google Drive. You can then download the file from Google Drive and use it to restore those documents.

  1. Make sure your account is integrated with Google Drive.
  2. Access your Account Settings and select Apps & Integrations.
  3. Scroll to Google Drive and select Backup weekly.
  4. Select Save Changes.

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Restore

 

The Restore feature allows you to upload Lucid documents using your backup .LAF file. You can upload a backup file into any Lucid account by following the steps below:

  1. Access your Account Settings and select Document Settings. 
  2. Select Choose file.
  3. Choose your backup file.
  4. Select Restore from backup

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For information on transferring files via backup/restore, check out this article from the Lucid Help Center!

The restore can retrieve files, however, it is unluckily that the folder structure will be lost. Why Lucid does not try to keep the structure, which seems not too difficult. Losing structure is really awful.

@pneo Thank you for commenting and for your feedback regarding our backup and restore feature. If you would like to see this implemented, would you mind posting your feedback in the Product Feedback section of the Community?

For more information on how to share your ideas with the community, please review our 'Feedback and Feature Request’ community article.

We are continually exploring ways to enhance our products, and your input is the most effective means to achieve that goal. We greatly appreciate your feedback.

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