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All the app.lucid requests are denied

  • July 28, 2026
  • 1 reply
  • 78 views

 

I have been seeing this type of errors in every app.lucid.co navigation. 

https://lucid.app/documents for example

Best answer by alison cheney

Hi ​@jgu7man,

Thank you for posting in the Lucid Community! I’m happy to help with this!

Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Could you also try clearing your browser cache and cookies? Thanks in advance for your help and patience!

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alison cheney
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  • Lucid community team
  • Answer
  • July 28, 2026

Hi ​@jgu7man,

Thank you for posting in the Lucid Community! I’m happy to help with this!

Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Could you also try clearing your browser cache and cookies? Thanks in advance for your help and patience!