Adding Lucidchart diagram to Microsoft Word

Yesterday in the end I ended up getting a Visio license. I prefer Lucid much more but I NEED to be able to copy and paste anywhere. Besides I have a client who has started managing processes and asked me for a tool and I was going to recommend Lucid but if they can't copy and paste to Word it won't be of any use to them and I ended up recommending Visio (and it was an "enterprise" license that they were going to acquire). What upset me the most was not that the tool stopped working without warning but the response was not "we are fixing it" but "use this alternative which is 10 times longer". I'm pretty upset to be honest. I'm still hoping that someday someone will say "we've fixed it" because I really like Lucid more than Visio but it seems that no one is fixing it.

I totally agree with comments on this forum and plug in with Power point is such a frustrating I couldn't copy a single diagram yet....very slow . If Lucid is not finding easy cut and paste solution then there is no point in paying and having this tool. Its been 30 mins and I couldn't copy a single image on power point.

I will get rid of it as it will be useless if I cant copy and paste it and there is no other easy alternative.

Lucid team should pay serious attention to such customer complains and give back ability to copy and paste ...else I am sure they would lose customers.

I wonder if Lucid team every tried to use these plug ins before rolling out to customers. I doubt looking at such a poor performance of plug ins.

I am almost sure they never did.

What annoys me the most is that it ACTUALLY WORKED. Why to remove a very usefull feature???

Hi everyone

Thank you all for being so patient and taking the time to let us know how important this feature is to you! We made sure to pass all of your valuable thoughts along to our dev team and we’ve just heard back that this issue has been successfully resolved 🎉

As a quick note: this functionality does depend on both Lucid and Microsoft to function. With that being said there is no guarantee that something may change in the future that is outside of our control preventing copy and paste from working.

Please continue to reach out in the Community to let us know how we can make Lucid the best is can be for you and your Team. Thanks again—firm handshakes 🤝

Frustrated Word user. Same, as mentioned above - I am a paid subscriber, and have always been able to copy and paste PART of a diagram directly in to Word. This is the PRIMARY feature I use (I have exported to PDF or PNG only a few times). Now, I can no longer do this. What the heck am I paying for then? I tried the plug-in - it is useless - I do NOT want to copy an entire diagram, and I do NOT want to save every small illustration separately.

Can I have a meaningful / helpful response to this?

Essentially, as it is now, LucidChart is now useless to me and (1) I will have to use a different application, and (2) would like my money back, since I was charged for an entire year renewal.

URGENT - p[lease respond

Any news about that? 

Without being able to copy & paste on Word, Powerpoint, etc. Lucid ist useless. We do need and answer NOW.

I can’t understand why it worked some days ago and now it does not work anymore. If there’s something that changed, you should look for it and fix it. 

Lucid Chart without beeing able to copy and paste diagrams is useless. I’ve tried to paste on Photoshop or other softwares and it does not work either. 

The workaround consisting in saving the image on a file and then open it from Word is useless because something that took 5 seconds is now taking more than 30 and it is something that I’m constantly doing.

We do need a better answer and a solution as soon as possible. It is not a freeware service but a paid one. It has no sense to continue with Lucid in that way.

Hi ​@iodaconsulting, thank you for following up here and for providing your feedback! 

We can definitely see how a process such as copying from Lucid and pasting in Microsoft could be a useful functionality to our users. Please make sure to upvote and comment the idea created below to voice your support as the most popular ideas are surfaced to the product development team for its review. 

We apologise once again for the inconvenience and thank you for voicing your feedback!

Cheers!