Seeking Feedback

Top toolbar change in Lucidchart

Related products:Lucidchart

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Can anyone advise why I no longer see this toolbar in my LucidChart??

Pinned Reply By AnnieMoscon

Hi, I’m Annie a Product Manager and I’m here with @Erica Smith, a UX designer at Lucid. We’ve read this thread closely. The specifics people have shared, like extra steps to change opacity or find shadows, a mini bar covering large selections, and style-setting workflows, are the kind of detail that helps us most.

We’d like to hear more directly, so we’re opening a limited number of 30-minute meetings. We’ll ask you to walk us through how you work in Lucidchart today, what feels better, what’s gotten harder, we are here to listen.

Who we’d love to talk to: people who use Lucidchart often, especially for large or complex diagrams, and those using the new shape editing experience day to day.

To sign up: Link. Please use the form rather than sharing contact details here.

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S

Stokesy

Having the option to have it there or on the side would be an improvement. The additional space taken up by the right-hand side bar really intereres with the practicality of seeing all of your charts when they are wide.

Also, I use Firefox, and there is no popup happening when I have an item selected, so it took me quite a while to figure out what was going on.

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Ambar D

Lucid community team

Hi @Stokesy, thank you for your feedback here. Are you having trouble locating a specific tool? I’m happy to help if you have any questions.

In the meantime, I recommend checking out this documentation below.

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L

Lucider

“We reorganized editing controls so the ones you use most are faster to reach: your most common controls now live in a mini bar right above your selected shape, instead of a fixed toolbar at the top of the screen you'd have to look away from your work to use.”
In whose opinion? From what I see in these forums and my own experience, anything beyond making text bold or changing its colour has become a multi click nightmare.

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Ambar D

Lucid community team

Hi @Lucider, thank you for your feedback.

Are you having trouble locating a specific tool or feature? Please let me know if you have any specific questions about the updated toolbar and I’m happy to help!

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Zuzia S

Lucid community team

The following idea has been merged into this idea:

All the votes have been transferred into this idea.

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M

Mike_Salesforce_Lucid

Please just put this back.

You have no idea how much time this costs and how incredibly frustrating this is to use the product in current form.

Not sure if this applies to others but very difficult experience with Enterprise shapes.
Also the ‘pop up’ disappears when the property bar on right hand side is open. Can’t even rely on on the ‘pop up’ being there all the time. Don’t change the behaviour, just put the toolbar back.

Ironically this comment editor (posting on this thread) does exactly what I need - a permanent place for common text formatting controls, etc. Its such a basic ask….

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Ambar D

Lucid community team

Thank you for your honest feedback @Mike_Salesforce_Lucid. I certainly understand your experience, and appreciate you taking the time to let us know what you think.

Is there a specific tool or function that’s extra difficult to navigate to or use? I’d be happy to help answer questions, or to pass along additional feedback to our product teams over this.

Either way, our product team is actively reviewing this thread for additional comments just like yours. Thank you for being part of the feedback process here at Lucid!

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Christian H102

The new setup is not well thought out. The right panel needs to be open nearly all the time and takes a lot more space than the toolbar did for the same functionality. And there are just so many details that make no sense. You already have this massive panel open but the line styles still need a scroll bar because the popup is not big enough? I reverted to the classic editor and will stay there until you find a non-AI UX designer.

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Ambar D

Lucid community team

Thank you for sharing your feedback @Christian H102 and for being part of the feedback process here at Lucid!

I’m sorry to hear about your experience opening line styles, and I’m sharing your comments directly with our product team. We’re committed to continually improving our products, so please don’t hesitate to let share any other thoughts here in this thread as you navigate the editor.

If any specific questions come up, I recommend checking out this article. Feel free to post questions here and I’d be happy to help as well!

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Ambar D

Lucid community team

Update as of October 15th, 2026:

Hi everyone! Thank you again for sharing your feedback in this thread. We’re very interested in your feedback and committed to continually improving our products.

For the latest information, I recommend checking out the resources below.

Introduction to the new Lucidchart editor, including GIFs, a brief orientation, and FAQs.
Welcome to Lucidchart Help Center article for a button-by-button and step-by-step walkthrough of the new editor.
Introducing Dark Mode in Lucidchart, and for more detailed step-by-steps for dark mode, check out this article.

Thank you again to each of you for being part of the feedback process here at Lucid.

For more information about how we manage feedback in this community, please take a look at this post:

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AnnieMosconPinned

Lucid product team

Hi, I’m Annie a Product Manager and I’m here with @Erica Smith, a UX designer at Lucid. We’ve read this thread closely. The specifics people have shared, like extra steps to change opacity or find shadows, a mini bar covering large selections, and style-setting workflows, are the kind of detail that helps us most.

We’d like to hear more directly, so we’re opening a limited number of 30-minute meetings. We’ll ask you to walk us through how you work in Lucidchart today, what feels better, what’s gotten harder, we are here to listen.

Who we’d love to talk to: people who use Lucidchart often, especially for large or complex diagrams, and those using the new shape editing experience day to day.

To sign up: Link. Please use the form rather than sharing contact details here.

Translate

Ambar D

Lucid community team

Updated idea statusIdea→Seeking Feedback

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