I have a free account with Lucidchart. Recently my bank account was debited $114.75 from Lucidchart. I have tried to cancel this charge to my account, but I cannot find how to do this, as free accounts are not able to be cancelled.
I'm really not sure who to contact.
+11Hi
This community is dedicated to supporting your work in Lucidchart, Lucidspark, and Lucidscale.
For additional subscription or invoice help, please review these billing resources, and for questions about charges on your account, refunds, or changing your subscription, please fill out this form to reach the billing department. Doing otherwise will delay your response time.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
