Canceled is still charging
Hello, I canceled my account in March of this year, but I'm still getting charged every month. I emailed but no response yet.
Hello, I canceled my account in March of this year, but I'm still getting charged every month. I emailed but no response yet.
Hey
I can see you have a ticket with our billing team open. Since this deals with your subscription, our billing team is best equipped to get you taken care of via that private support ticket. The team works through tickets in the order they are received, and you can expect a response to your email associated with your Lucid account. Please refer to that email for further correspondence.
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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