Hi ​@Hello, thank you for posting in the community! As a first step, can you please retry signing-in and joining from a private or incognito browser window to help us narrow down the potential cause? For help with opening an incognito window, please see this community post.

If that don’t resolve the problem, can you please send the following information so I can take a closer look?

• A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thanks in advance for your help and patience! Please let us know if you have any questions. 

Hi, for some reason nothing comes up in the Javascript Console even when I replicate the error. I have attached a screenshot of what is happening - the password and full name are fine it's just the work email that is greyed out and doesn’t work. I’ve tried incognito browsing but that has not helped. 

Hi ​@Hello, it looks like our development team made a change and this issue should be resolved now. Would you mind going through the process again and let me know if you still see the same issue?

Thank you for your help and please let me know if you have any questions!

Thank you so much for the help, everything works now!

Thanks for the update, ​@Hello! Glad to hear everything is working now  Please feel free to let us know if you have any additional questions or topics you’d like to discuss - we love hearing from everyone!