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Question

Lucidchart macro for Confluence Cloud issues with simple view

  • May 13, 2026
  • 2 replies
  • 44 views

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Hello All,

Whenever we try to add the Lucid macro for Confluence Cloud and select the “Sample viewer” the diagram is not loading, but if we change the settings to “Rich viewer” it is working.
 

Any idea what could cause this behavior? 

Thank you!

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • May 14, 2026

Hi ​@Andon Chobanov 

Simple Viewer appears to be broken or unstable in Confluence Cloud right now.

Also, it includes some common workaround options you can try.

LucidCharts Not Displayed in Confluence Cloud | Confluence | Atlassian Support

Best Regards


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  • Lucid support team
  • May 15, 2026

Hi ​@Andon Chobanov ,

Thanks for posting in the Lucid Community! We have identified a bug here, and have reported this to our Development Team. Please follow along for updates on this Community thread.