Lucidchart addin for Powerpoint asks for an updated browers

Question

Hello community,

i have a problem with the addin for powerpoint. It says:”

Outdated browser

Lucidchart no longer supports Microsoft Edge Legacy, but it does support the new Chromium-based Microsoft Edge. Read below to learn how to update your browser

Update your browser.

Your browser is outdated and no longer supported by Lucidchart.

We suggest installing or updating to one of the browsers below. For the best experience with Lucidchart, use the most recent version of Google Chrome.

Hi ​@Heinrich, thanks for your post! I’ll be happy to help.Could you please let me know what behaviour you experience when clicking on Install the new Chromium-based Edge>installing the latest version >and then using the Lucid add-on for PowerPoint?If this doesn’t resolve the issue, could you please let us know what version of Microsoft Edge do you have by following these steps?Finally, could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.If those don’t resolve the problem, can you please send a screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).Cheers!