+1Hi All
Could anyone tell me where duplicated documents are stored?
I have tried to duplicate an old document in Lucidchart, so I can amend it without changing the original and the pop up at the bottom of the screen says that it has been copied, but I cannot find the duplicated document 🤯
Many thanks in advance!
Helen
Best answer by ikalu
Hi
Thanks for contacting Lucid Support!
When you duplicate a document in Lucid, the new copy is usually saved to your My Documents folder. It will have the same name as the original but start with "Copy of", like "Copy of Project Plan". Try sorting your documents by Last Modified to bring the newest ones to the top, which can help you locate it more easily.
You can also use the search bar at the top of your Documents page to look for part of the original document’s name or the phrase "Copy of".
Let me know if you still do not see it and I will be happy to take a closer look!
Hi
Thanks for contacting Lucid Support!
When you duplicate a document in Lucid, the new copy is usually saved to your My Documents folder. It will have the same name as the original but start with "Copy of", like "Copy of Project Plan". Try sorting your documents by Last Modified to bring the newest ones to the top, which can help you locate it more easily.
You can also use the search bar at the top of your Documents page to look for part of the original document’s name or the phrase "Copy of".
Let me know if you still do not see it and I will be happy to take a closer look!
+1Hi Ikalu
Thank you for your response. I have tried all of your suggestions and it seems they have got lost in the vastness of the cloud! Anyway, not to worry I have managed to redo them as new files.
I appreciated your help!
Thanks
Helen
Hi
Thank you for the update.
I am glad to hear you were able to recreate the files successfully.
If you ever run into this issue again or need help locating a document, feel free to reach out. I would be happy to take a closer look.
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