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January 1, 2024
Solved

Log in Error with new subscription

  • January 1, 2024
  • 2 replies
  • 37 views

I started the subscription with 7 days trial.  I encountered error.

I changed the passcode in account setting.  Now I couldn’t use it!  I need to use it!

Thank you

Best answer by Phillip W

Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!

Comments

bioschoolAuthor
January 1, 2024

Error Message

Sorry, you don't have access to create this document. You may be logged in to the wrong account.

Phillip W
Phillip WAnswer
Lucid support team
January 2, 2024

Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!