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Jan 1, 2024 1:47 PM UTC
Solved

Log in Error with new subscription

I started the subscription with 7 days trial.  I encountered error.

I changed the passcode in account setting.  Now I couldn’t use it!  I need to use it!

Thank you

Phillip W
Phillip WAnswer
Lucid support team
Jan 2, 2024 4:38 PM UTC

Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!

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bioschoolAuthor
Jan 1, 2024 1:50 PM UTC

Error Message

Sorry, you don't have access to create this document. You may be logged in to the wrong account.

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Phillip W
Phillip WAnswer
Lucid support team
Jan 2, 2024 4:38 PM UTC

Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!

Translate