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Log in Error with new subscription

  • January 1, 2024
  • 2 replies
  • 27 views

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I started the subscription with 7 days trial.  I encountered error.

I changed the passcode in account setting.  Now I couldn’t use it!  I need to use it!

Thank you

Best answer by Phillip W

Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!

Comments

Forum|alt.badge.img+1
  • Author
  • January 1, 2024

Error Message

Sorry, you don't have access to create this document. You may be logged in to the wrong account.


Phillip W
Forum|alt.badge.img+16
  • Lucid support team
  • Answer
  • January 2, 2024

Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!