Skip to main content

I started the subscription with 7 days trial.  I encountered error.

I changed the passcode in account setting.  Now I couldn’t use it!  I need to use it!

Thank you

Error Message

Sorry, you don't have access to create this document. You may be logged in to the wrong account.


Hey @bioschool -- thanks for posting! I have created a ticket for you, our amazing support team will be in touch with you shortly!


Reply