Lack of Support
I came here to try and figure out how to pin the menu bar. However, I quickly got frustrated, seeing that I’m a paying customer, however I can only open limited types of support tickets. This is unfortunately a sign of the times, with tech companies not wanting to support their products and customers anymore. I think it is a shame. If you can not or will not support your product, stop making products. That simple. So my issue started as interface issue, found that I cannot pin the menu bar (dumbest decision I’ve probably ever heard of), elevated to “why am I paying for a product, that I cannot get support on”, to probably leaving Lucid because I refuse to pay for something and not get support.
The only way these companies will change is if customers start standing up to them.
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