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February 12, 2026
Solved

Diagram is visible in thumbnail preview but blank when I click in

  • February 12, 2026
  • 3 replies
  • 68 views

My diagram is visible in the preview/thumbnail in the documents folder but when i open it is completly blank.  Can you please provide a fix for it? this is just happening for one of my latest document and not with other old documents.

Best answer by Becca G

@pat, we recommend deleting the empty tab. This can be done by hovering over the tab, selecting kebab menu (3 vertical dots), and selecting delete. 

 

Comments

Becca G
Lucid support team
February 12, 2026

Hi ​@pat, thank you for posting in the Lucid community! Users typically experience this when a new empty tab has been inserted before the tab with all the work. Please let me know if this helps!

patAuthor
February 16, 2026

So how would i fix it to fet my picture back

Becca G
Becca GAnswer
Lucid support team
February 17, 2026

@pat, we recommend deleting the empty tab. This can be done by hovering over the tab, selecting kebab menu (3 vertical dots), and selecting delete.