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Diagram is visible in thumbnail preview but blank when I click in

  • February 12, 2026
  • 3 replies
  • 17 views

Forum|alt.badge.img+1

My diagram is visible in the preview/thumbnail in the documents folder but when i open it is completly blank.  Can you please provide a fix for it? this is just happening for one of my latest document and not with other old documents.

Best answer by Becca G

@pat, we recommend deleting the empty tab. This can be done by hovering over the tab, selecting kebab menu (3 vertical dots), and selecting delete. 

 

Comments

Becca G
Forum|alt.badge.img+3
  • Lucid support team
  • February 12, 2026

Hi ​@pat, thank you for posting in the Lucid community! Users typically experience this when a new empty tab has been inserted before the tab with all the work. Please let me know if this helps!


Forum|alt.badge.img+1
  • Author
  • February 16, 2026

So how would i fix it to fet my picture back


Becca G
Forum|alt.badge.img+3
  • Lucid support team
  • Answer
  • February 17, 2026

@pat, we recommend deleting the empty tab. This can be done by hovering over the tab, selecting kebab menu (3 vertical dots), and selecting delete.