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Feb 12, 2026 3:31 AM UTC
Solved

Diagram is visible in thumbnail preview but blank when I click in

My diagram is visible in the preview/thumbnail in the documents folder but when i open it is completly blank.  Can you please provide a fix for it? this is just happening for one of my latest document and not with other old documents.

Becca G
Becca GAnswer
Lucid support team
Feb 17, 2026 9:42 PM UTC

​@pat, we recommend deleting the empty tab. This can be done by hovering over the tab, selecting kebab menu (3 vertical dots), and selecting delete. 

 

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Becca G
Lucid support team
Feb 12, 2026 3:51 PM UTC

Hi ​@pat, thank you for posting in the Lucid community! Users typically experience this when a new empty tab has been inserted before the tab with all the work. Please let me know if this helps!

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patAuthor
Feb 16, 2026 4:21 PM UTC

So how would i fix it to fet my picture back

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Becca G
Becca GAnswer
Lucid support team
Feb 17, 2026 9:42 PM UTC

​@pat, we recommend deleting the empty tab. This can be done by hovering over the tab, selecting kebab menu (3 vertical dots), and selecting delete. 

 

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