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connection refused error

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Hi,

We are trying to add Lucid chart in a confluence page but getting this below error.

Lucid support team

Hi @abinayajayaprakash, thank you for posting in the community! To help us narrow down the potential cause of the issue, could you please try the following troubleshooting steps?

Try this in private or incognito window. For help with opening an incognito window, please see this community post (in English).
Try enabling 3rd party cookies and then trying again? Please take a look at this article for information on how to do this.

Please let me know if you see any improvements after trying the steps above, or if you have any questions!

Leianne CAnswer

Lucid support team

Hi @abinayajayaprakash, thank you for posting in the community! To help us narrow down the potential cause of the issue, could you please try the following troubleshooting steps?

Try this in private or incognito window. For help with opening an incognito window, please see this community post (in English).
Try enabling 3rd party cookies and then trying again? Please take a look at this article for information on how to do this.

Please let me know if you see any improvements after trying the steps above, or if you have any questions!

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