What is the PPI of an image inserted from the Lucidchart Word add-in?
Is it higher than the maximum value of 300 PPI that can be set when exporting as an image from Lucidchart?
Answer
Word add-in PPI
+1Best answer by Michael B
Hello happymapper,
The default DPI for export images is 255. If the image fails to export due to a `ImageTooLargeError` received from Word, we reduce the DPI until Word accepts the image. This can cause larger images (by pixel dimensions) to end up with a much larger resolution in Word
+8- Lucid Legend Level 5
Hello Happymapper,
Love the screenname! It appears that you are experiencing issues with the quality of the image(s) you are exporting to Microsoft Word.
This resource should help: https://help.lucid.co/hc/en-us/articles/16324571257492-Export-or-print-a-Lucid-document#export-as-jpg-svg-png-pdf
It shows you various ways to crop and adjust the quality, including zoom level, screen quality, and print quality. Let me know if this doesn’t improve the export. 🙂
+15Hi
Thank you for your patience and please let me know if you have any additional questions in the meantime!
+4Hello happymapper,
The default DPI for export images is 255. If the image fails to export due to a `ImageTooLargeError` received from Word, we reduce the DPI until Word accepts the image. This can cause larger images (by pixel dimensions) to end up with a much larger resolution in Word
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