Hi ​@Elina 

Could you please try accessing from a different browser / Private or check your browser's language settings?

Best Regards

Hi ​@Humas1985!

The language settings are correct but trying in incognito mode worked and I will try in another browser as well as I now use Chrome. 

Thanks for the insight, so it sounds - due to cache / extension issue from Chrome.

Hi ​@Elina, are you still experiencing this issue?

As ​@Humas1985 suggested, trying in a Chrome incognito window may help by disabling extensions and clearing cache and cookies, which often improves performance. 

If the issue is still occurring for you today, could you try changing the language in your user settings, saving, then changing it back and saving to see if this resolves the issue?

Hi ​@Ambar D yes it worked and thank you as well for replying!

​@Elina That’s great to hear! 

This community is dedicated to supporting your work in Lucidchart, Lucidspark, and Lucidscale. Please don’t hesitate to create a new topic if any other questions arise, we’re happy to help!