Solved

Why are the templates in another language when the default language is in English?

Forum|Forum|1 year ago
April 25, 2025
6 replies
130 views

Why are the templates in another language when the default language is in english? I believe there was a bug registered a while ago and it got resolved but the issue is back, what does this happen?

Best answer by Humas1985

Hi @Elina

Could you please try accessing from a different browser / Private or check your browser's language settings?

Best Regards

Humas1985

Answer

Lucid Legend Level 10

Hi @Elina

Could you please try accessing from a different browser / Private or check your browser's language settings?

Best Regards

Huma || Lucid Legend

E

ElinaAuthor

Hi @Humas1985!

The language settings are correct but trying in incognito mode worked and I will try in another browser as well as I now use Chrome.

Humas1985

Lucid Legend Level 10

Thanks for the insight, so it sounds - due to cache / extension issue from Chrome.

Huma || Lucid Legend

Ambar D

Lucid community team

Hi @Elina, are you still experiencing this issue?

As @Humas1985 suggested, trying in a Chrome incognito window may help by disabling extensions and clearing cache and cookies, which often improves performance.

If the issue is still occurring for you today, could you try changing the language in your user settings, saving, then changing it back and saving to see if this resolves the issue?

E

ElinaAuthor

Hi @Ambar D yes it worked and thank you as well for replying!

Ambar D

Lucid community team

@Elina That’s great to hear!

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