Why am I unable to copy/paste text in a chart?

Hi John thanks for posting in the Lucid community! I'm sorry to hear you're having trouble copying and pasting - this sounds unusual and I'd be glad to take a closer look. So I can better understand what you're experiencing could you please let me know the following?

• The type of container shape that holds the text you are attempting to copy. If you could provide a screenshot that would be very helpful!
• Are you able to successfully highlight the text you are attempting to copy? It will appear with a light blue highlight as shown in the screenshot below:

• Is this the only document this occurs in or can you reproduce this issue in any?
• Are you able to copy and paste other non-text objects such as a regular shape using ctrl+c/ctrl+v?
• Are you able to reproduce this behavior when attempting to use the mouse commands (right-click + "Copy" right-click + "Paste")?
• Are you able to reproduce this behavior if you access your document in a private or incognito window? 

Thanks in advance for your help and patience!

Have you tried double clicking within the container to see if you're able to highlight text? The copy/paste shortcuts you mentioned should work after highlighting the text within the container.

I am having the same problem as John B

Hi Rob

Thanks for posting in this community thread! Could you try reproducing the behavior in your document in a private or incognito window? Could you also make sure that you've highlighted the text within your shape before copy/pasting? If you're still seeing issues feel free to let us know. 

Thanks for getting back to me. I closed the app and reopened it and the problem seems to have resolved itself.

No worries glad to know that fixed the issue!