Solved

Where did my top toolbar go???

Forum|Forum|11 hours ago
September 2, 2026
7 replies
65 views

Can anyone advise why I no longer see this toolbar in my LucidChart??

Best answer by AnnieMoscon

Hi! I'm Annie, part of the product team here at Lucid. This change is intentional — we have moved editing controls into a mini bar and side panel so there's more open canvas space to work with, instead of a fixed toolbar taking up room at the top.

A couple of quick tips:

The bar that appears above your shape has your most common controls
The side panel has those same controls, plus more advanced options
You can drag the bar anywhere on your canvas

This is also just the start of some broader changes coming to Lucidchart. If you have any other questions or feedback, we'd love to hear it. Thanks for flagging.

Ambar D

Lucid community team

Hi @Alex K., thank you for posting in the Lucid Community!

Could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.

A

Alex K.Author

Here is the PIN

du5AZpf05306ypOeawHrBpkIwH5TF1L8FS133487527

This is what I see:

lucid J

same issue here! where is the toolbar??? geting rid of the menubar was annoying but this cant be a new UI change that is intended.

Super frustrating, I come in to make a change that may take three minutes and here I am 15 minutes later without making that change trying to find out where the toobar has gone

no mention of this change in the changelog / release notes, and i used lucidchart in the past 24/48 hours and i know the toolbar was there, then:

Ambar D

Lucid community team

Thank you @Alex K. for providing that PIN and screenshot, and @lucid J for your comment here as well.

I sincerely apologize for the confusion here. There is a new update to Lucid’s toolbar UI, which you have both discovered.

In order to access additional editing tools with the new update, you can navigate to the top right of your canvas and select the button Open right panel as shown below. This is located just below the share button.

Once you’ve opened up the right panel, you’ll see additional options to edit shape properties and other settings that were previously in the top toolbar.

We are working on creating updated documentation with further details on this new experience, and I am sorry again for the confusion in the meantime. Please let me know if you have any other questions! I’m happy to help.

AnnieMosconAnswer

Lucid product team

Hi! I'm Annie, part of the product team here at Lucid. This change is intentional — we have moved editing controls into a mini bar and side panel so there's more open canvas space to work with, instead of a fixed toolbar taking up room at the top.

A couple of quick tips:

The bar that appears above your shape has your most common controls
The side panel has those same controls, plus more advanced options
You can drag the bar anywhere on your canvas

This is also just the start of some broader changes coming to Lucidchart. If you have any other questions or feedback, we'd love to hear it. Thanks for flagging.

A

Alex K.Author

To the “brilliant” mind making this change - WELL DONE! You just managed to ruin a great experience into a questionable decision that makes no sense WHATSOEVER!

I use LucidChart almost on daily basis, and re-shuffling the position of these tool bars and shortcuts that were accessible via one click, I now have to read the future to see where will what pop up, where do I go to make a change to the diagram objects, enter text and so forth…

Really guys, I cannot be more honest by saying this - WHY?!?!?!?!!?

This makes no sense whatsoever… any feedback you may have received asking for this change (if any was collected) is not only misleading.. in fact, I really doubt anyone in their right mind suggested this… apparently seems to be a decision by a person who does not use this solution on daily basis… developer, sales person, marketing, someone… but not the actual user 100%…

IT IS HORRENDOUS!

A

Alex K.Author

So disappointing … several steps back in UI design changes…

Create an account in the community

Log in to the community