What happen with my documents if I cancel Individual Plan for some months (about 8 aprox.)?
Could I still see, download them?
Solved
What happens to my documents after I cancel my plan?
+1Best answer by alison cheney
Hi
Thank you for posting in this thread and for your questions! Here's what you can expect:
- When you cancel your plan, your account downgrades to a free plan — your documents are not deleted. They stay in your account, though you'll be limited to the features available (See screenshot below; only the three most recently created documents are editable on a free plan). Please take a look at this Lucid Plans Help Center Article for more information.
- If you resubscribe later, yes — your documents will be there waiting for you and you'll regain full editing access. Lucid persists your documents as long as your account exists. You can re-subscribe at any time to continue editing all of your documents by following the method described in our Upgrade your Lucid account article.
- The one exception is if you choose to delete your account entirely (not just cancel the subscription). That's a permanent action and your documents would not be recoverable. As long as you keep your account open (even on the free plan), your work is safe.
If you have any concerns about specific documents, you can always export or download them from your account as a backup anytime! Let me know if you have any additional questions.
+18- Lucid Legend Level 7
“After canceling a trial, your account is automatically downgraded to a limited, free plan.“ Here is the article for canceling a plan:
https://help.lucid.co/hc/en-us/articles/360049862131-Cancel-your-plan
If downgrading to the free plan in Lucidchart, you will still have group view and will be able to download and print. Here are details for the free plan in Lucidchart:
https://help.lucid.co/hc/en-us/articles/360056903132-Lucidchart-Plans
If downgrading to the free plan in Lucidspark, the 3 most recent boards are editable. Any prior boards are available as view-only. You will also be able to download and print. Here are details for the free plan in Lucidspark:
https://help.lucid.co/hc/en-us/articles/360058103411-Lucidspark-Plans
Hope that helps!
What then happens if after months or years, I decide to subscribe to a paying subscription again? Will I have access to all of my documents for editing? Is there any period of time where Lucid will not persist my documents?
+4Hi
Thank you for posting in this thread and for your questions! Here's what you can expect:
- When you cancel your plan, your account downgrades to a free plan — your documents are not deleted. They stay in your account, though you'll be limited to the features available (See screenshot below; only the three most recently created documents are editable on a free plan). Please take a look at this Lucid Plans Help Center Article for more information.
- If you resubscribe later, yes — your documents will be there waiting for you and you'll regain full editing access. Lucid persists your documents as long as your account exists. You can re-subscribe at any time to continue editing all of your documents by following the method described in our Upgrade your Lucid account article.
- The one exception is if you choose to delete your account entirely (not just cancel the subscription). That's a permanent action and your documents would not be recoverable. As long as you keep your account open (even on the free plan), your work is safe.
If you have any concerns about specific documents, you can always export or download them from your account as a backup anytime! Let me know if you have any additional questions.
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