Skip to main content
Solved

What are the resolution requirements for the photo to upload into my profile?

  • June 29, 2026
  • 3 replies
  • 270 views

Forum|alt.badge.img

What are the resolution requirements for the photo to upload into my profile? The upload function does not scale any of my logos to fit into the box - not useable in the current state.

Best answer by kmougammadou

Hi ​@trustee, thanks for posting in the Community! Just to make sure we’re on the same line, can you please clarify if you’re looking to your profile picture in Lucid or in the community?
When editing your Lucid profile picture, our software will automatically crop the photo from the center so there is no recommended size for profile pictures. Feel free to play around to adjust the image.
If the results is still not what you’re expecting, can you share with us a screenshot showing how the logo is showing once uploaded? Thanks.
 

Comments

kmougammadou
Forum|alt.badge.img+2

Hi ​@trustee, thanks for posting in the Community! Just to make sure we’re on the same line, can you please clarify if you’re looking to your profile picture in Lucid or in the community?
When editing your Lucid profile picture, our software will automatically crop the photo from the center so there is no recommended size for profile pictures. Feel free to play around to adjust the image.
If the results is still not what you’re expecting, can you share with us a screenshot showing how the logo is showing once uploaded? Thanks.
 


Forum|alt.badge.img
  • Author
  • August 4, 2026

Its the Profile Picture in Lucid. The crop function is not of any help. Its cutting out most of the image no matter what size image I am uploading - there is definitely some problem with it and Lucid should state what are the min and max pixel sizes for the image to be fully visible.


kmougammadou
Forum|alt.badge.img+2

Hi ​@trustee! Thanks for getting back to me and I totally understand the frustration here. If the results is still not what you’re expecting, can you share with us a screenshot showing how the logo is showing once uploaded? Thanks.