Skip to main content
September 1, 2025
Solved

WebGL failure on Lucid app for Android

WebGL failure on Android Mobile app, cannot open documents. The app also causes failure in Chrome browser when installed. If I uninstall the app, I can open my documents normally in the Chrome browser on my phone, but after installing, I can't open documents in Chrome or in the app. I have a personal subscription.

Leianne C
Leianne CAnswer
Lucid support team
September 4, 2025

Hi ​@fFins, thank you for posting in the community. Would you mind sharing the Android device type and version you are using? This information will help us take a closer look at the issue you’re seeing. 

Thank you for your help and patience. Please let us know if you have any additional questions!

Comments

Leianne C
Leianne CAnswer
Lucid support team
September 4, 2025

Hi ​@fFins, thank you for posting in the community. Would you mind sharing the Android device type and version you are using? This information will help us take a closer look at the issue you’re seeing. 

Thank you for your help and patience. Please let us know if you have any additional questions!

Translate