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Whenever I create a visual activity and then submit a response, I get the error “We couldn't save your changes. Check your connection or try troubleshooting the issue.” Advice elsewhere on the forum us to try an incognito window or changing network. Neither have helped me, I’m afraid. It keeps happening, on both new (blank) documents and existing ones that worked fine previously. 

My Javascript console report is below. 

Is there anything I can do to make this feature work?

Thanks!

Rob

 

Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
gravatar.com/avatar/689b16e5bfe8106c67454f8c70e0a8b0a2e7d6472b3fa118244ba13333a4e18c?jL=32&d=404:1  Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
documents.lucid.app/documents/f907db95-0a16-45df-b8e5-df52afad1eb5/attributes/embedded:1  Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
users.lucid.app/accounts/210716052/jiraLinks:1  Failed to load resource: the server responded with a status of 403 (Forbidden)Understand this error
documents.lucid.app/documents/f907db95-0a16-45df-b8e5-df52afad1eb5/attributes/embedded:1  Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
/users/teamToJoin/spark:1  Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
documents.lucid.app/accounts/210716052/retentionPolicy:1  Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
users.lucid.app/accounts/210716052/liveSyncCredentials/JIRA_CLOUD:1  Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error
c683f19529db1ef3b479068529fa962717b7c95cee8dbbeaff0e1ee04875c0.js.gz:13 Error: Setting property while not running actions. This might corrupt document state!
    at Uclt.setValue (859ad743663a6b3ef8a6d069be3643528b8ab8594ee1ae5ff374d21ac917fd.js.gz:223:72)
    at Uclt.oM (dfe8513993dab9b531256d98a8d4babe4dd48592c0c1a12e6042fbacbea062.js.gz:2:475)
    at 9c3ad1673aad364dc39c5a3c33aa922f3734d59db02436f3ea276161d1bf0a.js.gz:4622:129
    at UcSre.gIc (c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:119:394)
    at 9c3ad1673aad364dc39c5a3c33aa922f3734d59db02436f3ea276161d1bf0a.js.gz:4622:105
    at Generator.next (<anonymous>)
    at 4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1:245
    at new P (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:27:3804)
    at Uc0fb (4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1:138)
    at Ucf (4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1:278)
globalConsole.<computed> @ c683f19529db1ef3b479068529fa962717b7c95cee8dbbeaff0e1ee04875c0.js.gz:13Understand this error
c683f19529db1ef3b479068529fa962717b7c95cee8dbbeaff0e1ee04875c0.js.gz:13 Error: Setting property while not running actions. This might corrupt document state!
    at Uclt.setValue (859ad743663a6b3ef8a6d069be3643528b8ab8594ee1ae5ff374d21ac917fd.js.gz:223:72)
    at Uclt.oM (dfe8513993dab9b531256d98a8d4babe4dd48592c0c1a12e6042fbacbea062.js.gz:2:475)
    at 9c3ad1673aad364dc39c5a3c33aa922f3734d59db02436f3ea276161d1bf0a.js.gz:4627:48
    at UcSre.gIc (c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:119:394)
    at UcEGi.jKb (9c3ad1673aad364dc39c5a3c33aa922f3734d59db02436f3ea276161d1bf0a.js.gz:4627:9)
    at 1c2582299147674e6c03a576f6aac6f7ec97764958d69dd09a028784e3e5a1.js.gz:313:347
    at Ucpsd (f97c33e5a97d38109f457ab13e691cafda75c2fa9661ce4873f0936e30bb51.js.gz:321:80)
    at Object.f [as next] (f97c33e5a97d38109f457ab13e691cafda75c2fa9661ce4873f0936e30bb51.js.gz:321:238)
    at UcRob (a75a89378ccb8fbebecc767e7c8090d610bc78b4b493eabe6a4b03a76ccbaf.js.gz:29:29)
    at UcPob.next (a75a89378ccb8fbebecc767e7c8090d610bc78b4b493eabe6a4b03a76ccbaf.js.gz:30:412)
globalConsole.<computed> @ c683f19529db1ef3b479068529fa962717b7c95cee8dbbeaff0e1ee04875c0.js.gz:13Understand this error
c683f19529db1ef3b479068529fa962717b7c95cee8dbbeaff0e1ee04875c0.js.gz:13 Error: Setting property while not running actions. This might corrupt document state!
    at Uclt.setValue (859ad743663a6b3ef8a6d069be3643528b8ab8594ee1ae5ff374d21ac917fd.js.gz:223:72)
    at Uclt.oM (dfe8513993dab9b531256d98a8d4babe4dd48592c0c1a12e6042fbacbea062.js.gz:2:475)
    at 9c3ad1673aad364dc39c5a3c33aa922f3734d59db02436f3ea276161d1bf0a.js.gz:4627:48
    at UcSre.gIc (c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:119:394)
    at UcEGi.jKb (9c3ad1673aad364dc39c5a3c33aa922f3734d59db02436f3ea276161d1bf0a.js.gz:4627:9)
    at Uc0Vn.eL (1c2582299147674e6c03a576f6aac6f7ec97764958d69dd09a028784e3e5a1.js.gz:316:487)
    at w (a0e1025f7b810d2b1692a885ca6afc928df1bf2386e271b2e4455d2f62a27c.js.gz:860:12)
    at dfe8513993dab9b531256d98a8d4babe4dd48592c0c1a12e6042fbacbea062.js.gz:57:290
    at dfe8513993dab9b531256d98a8d4babe4dd48592c0c1a12e6042fbacbea062.js.gz:56:405
    at t (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:72:476)
globalConsole.<computed> @ c683f19529db1ef3b479068529fa962717b7c95cee8dbbeaff0e1ee04875c0.js.gz:13Understand this error
4f9c7a9febf0aa9e14a7c571eba90460bc95dd23b4922db0bc2fbe1c4b696a.js.gz:67 Error: Document is unsaved and save failed growl has shown
    at UcGF (d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1658:284)
    at Ucqph.<anonymous> (d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1655:418)
    at UccF.dispatchEvent (788922e466b4b9dc8376c8628877a53a0fe8e76de16ed42ec46498263abec2.js.gz:766:58)
    at 6631a8e2d7fa6da6d0467fc49e66af743c76feabccfdef05fda6b8e90bd991.js.gz:3:447
    at Generator.next (<anonymous>)
    at b (4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1:91)
    at l.invoke (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13:6412)
    at Object.onInvoke (c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:217:178)
    at l.invoke (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13:6352)
    at i.run (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13:1824)
warn @ 4f9c7a9febf0aa9e14a7c571eba90460bc95dd23b4922db0bc2fbe1c4b696a.js.gz:67
handleError @ f97c33e5a97d38109f457ab13e691cafda75c2fa9661ce4873f0936e30bb51.js.gz:951
UcGF @ d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1658
(anonymous) @ d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1655
dispatchEvent @ 788922e466b4b9dc8376c8628877a53a0fe8e76de16ed42ec46498263abec2.js.gz:766
(anonymous) @ 6631a8e2d7fa6da6d0467fc49e66af743c76feabccfdef05fda6b8e90bd991.js.gz:3
b @ 4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1
invoke @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
onInvoke @ c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:217
invoke @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
run @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
(anonymous) @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:27
onInvokeTask @ c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:217
invokeTask @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
runTask @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
E @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
invokeTask @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
l @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:43
u @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:43Understand this warning
4f9c7a9febf0aa9e14a7c571eba90460bc95dd23b4922db0bc2fbe1c4b696a.js.gz:67 {onlineState: 'failed', documentActionState: 'saved', feedbackActionState: 'saved', visualActivityState: 'failed', documentStatusState: 'saved', …}
warn @ 4f9c7a9febf0aa9e14a7c571eba90460bc95dd23b4922db0bc2fbe1c4b696a.js.gz:67
handleError @ f97c33e5a97d38109f457ab13e691cafda75c2fa9661ce4873f0936e30bb51.js.gz:952
UcGF @ d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1658
(anonymous) @ d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1655
dispatchEvent @ 788922e466b4b9dc8376c8628877a53a0fe8e76de16ed42ec46498263abec2.js.gz:766
(anonymous) @ 6631a8e2d7fa6da6d0467fc49e66af743c76feabccfdef05fda6b8e90bd991.js.gz:3
b @ 4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1
invoke @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
onInvoke @ c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:217
invoke @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
run @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
(anonymous) @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:27
onInvokeTask @ c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:217
invokeTask @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
runTask @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
E @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
invokeTask @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13
l @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:43
u @ cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:43Understand this warning
4f9c7a9febf0aa9e14a7c571eba90460bc95dd23b4922db0bc2fbe1c4b696a.js.gz:67 Error: Document is saved and save failed growl has resolved
    at UcGF (d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1657:360)
    at Ucqph.<anonymous> (d642f1455cd0c839f0a5982eaff89cd0f32abbf1d3ce5d50a3bc696b059012.js.gz:1655:281)
    at UccF.dispatchEvent (788922e466b4b9dc8376c8628877a53a0fe8e76de16ed42ec46498263abec2.js.gz:766:58)
    at 6631a8e2d7fa6da6d0467fc49e66af743c76feabccfdef05fda6b8e90bd991.js.gz:3:424
    at Generator.next (<anonymous>)
    at b (4823dedd5e7f78b34e22a8233170a0d4134aeb53bb78ff8dd36ba78d02fc81.js.gz:1:91)
    at l.invoke (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13:6412)
    at Object.onInvoke (c61f03a6511e920d90e8271cb50469a4f0d0c31bdf440e781dee62404e2994.js.gz:217:178)
    at l.invoke (cb081e548c941a912e92315c63cd5fefbe686d7f9c5498472faa0e4ea3db1e.js.gz:13:6352)
    at Object.onInvoke (f97c33e5a97d38109f457ab13e691cafda75c2fa9661ce4873f0936e30bb51.js.gz:452:276)

Hi ​@RobM,

Thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.