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Value Stream Mapping - "Read how to link data to your diagram" not working

  • December 23, 2024
  • 5 replies
  • 31 views

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When I click on the link above, I get “Oops The page your were looking for doesn’t exist” error.

Is this a known problem?

 

Best answer by Kelsey Gaag

Hi ​@Kevin Ross

Thank you for posting in the Lucid Community! It looks like the link you are clicking on may be an link to where our Help Center was previously hosted. Was this document created from a template or found on in a training lab? I want to make sure this link is properly updated! 

Here is the correct link to the Help Center article you are looking for. 

Comments

Kelsey Gaag
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  • Lucidite
  • Answer
  • December 26, 2024

Hi ​@Kevin Ross

Thank you for posting in the Lucid Community! It looks like the link you are clicking on may be an link to where our Help Center was previously hosted. Was this document created from a template or found on in a training lab? I want to make sure this link is properly updated! 

Here is the correct link to the Help Center article you are looking for. 


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  • Author
  • December 28, 2024

Hi Kelsey

 

Thanks for your quick response and sharing the correct link!

 

Looks like the option is not available to me, as I have the Individual Plan, right?

 

I am opening the template from this location:

 

https://lucid.app/documents/#/home?folder_id=recent

 

 

Cheers

 

Kevin


Kelsey Gaag
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  • Lucidite
  • December 30, 2024

Hi ​@Kevin Ross

Thank you for the reply! You are correct, Data linking is an Enterprise Level feature. However, Lucid does offer a one-time data import for Team and Individual accounts. 

Thank you for sharing that template, I will make sure this link gets updated!


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  • Author
  • December 31, 2024

Thanks Kelsey!


Kelsey Gaag
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  • Lucidite
  • December 31, 2024

No problem!