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September 25, 2026
Question

User cannot export to SVG anymore

  • September 25, 2026
  • 1 reply
  • 7 views

Hello,

We have been using Lucid for a while and I have a user that needs to export to SVG. Last week she had the option to Export as SVG but this week its no longer an option for them. I logged into my account as the owner and I have the option and it works for me. What has changed to stop my user for exporting to SVG?

Comments

Humas1985
Lucid Legend Level 10
Lucid Legend Level 10
September 26, 2026

Hi ​@subType 

If SVG is not listed, confirm that user is editing a Lucidchart document in the full web editor and that user have edit/download permissions, shared, embedded, or restricted documents may not show the export option.

Hope this helps !!

Huma || Lucid Legend