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upgraded lucidchart but unable to create more than three boards

  • February 22, 2024
  • 2 replies
  • 22 views

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I’ve started teh free trial and intend to pay for a full year but every time I try to duplicate a board now I get a pop up telling me that I have reached my maximum and I need to upgrade (which I have DONE!). This is very frustrating and is preventing me from working while I am at a research retreat. 

Best answer by Humas1985

Hi @Erika Matruglio  - For time being would you like to try in a different browser / private browser to continue you research - it will work for sure, meantime i believe this will be fixed by internal support group.

 

Happy to help further !!

Hope this helps

Thank you very much and have a fantastic day!
Warm regards

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • Answer
  • February 22, 2024

Hi @Erika Matruglio  - For time being would you like to try in a different browser / private browser to continue you research - it will work for sure, meantime i believe this will be fixed by internal support group.

 

Happy to help further !!

Hope this helps

Thank you very much and have a fantastic day!
Warm regards


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it seems to be working now