Hi there,
I recently started using Lucid Chart to create 3 documents. I then convinced my company to purchase me a full Individual licence and I upgraded my account.
Now the 3 documents I created have disappeared and I really need them back.
Can anyone help?
Robbie
Hi
If you are still unable to locate your documents after trying those steps, please don’t hesitate to let me know and I’d be happy to assist further!
I’ve not had any luck retrieving the documents.
I’m using the same account for my Individual Plan as I was for the Free Plan - the documents just disappeared after I upgraded the account
Hi
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