Unwanted link when pasting numerical text

I just tested this again and I get the same result. Excel does not seem to be unique.

Hi Craig, I have recorded what I’m seeing on my side in this GIF:

Before the GIF starts, I drag three identical shapes (which distinctive text styling to make the testing easier) onto the canvas. Then I copy a cell (Ctrl+C) with a decimal in it from Google Sheets.

1. On the first shape, I double-click and paste (Ctrl+V), which results in the linking behavior you were first seeing.
2. On the second shape, I single-click and paste (Ctrl+V), which results in the text styling not being preserved.
3. In the final shape, I single-click and plain-text paste (Ctrl+Shift+V), which adds the number without linking and with styling. 

I also tried what you mentioned about pasting from a table that is in Lucidchart, and if I had the text styled the same way in that table that I wanted it to be in my shapes, I was able to just use a standard copy/paste (Ctrl+V) with a single-click to add the text without links and with the proper styling into specific shapes.

This is great, but for some unknown reason I do not get the option of pasting as plain text.

Okay, thanks for letting me know Craig. Diving into this a bit further, I do have some additional thoughts:

Can you please try Option + Shift + Control+ V to see if that keyboard shortcut works for you?

What browser are you using? The ability to paste plain text can be limited by browser--it isn’t available in Firefox but is supported for Chrome and Safari.

I’m using MS Edge on a PC. Is the command Alt + Shift + Control + V?

Hi Craig, yes, I am sorry I mixed up the keys there. Alt + Shift + Control + V would be the other possible keyboard shortcut on a PC.

If that doesn’t work, can you please try this same keyboard shortcut in Chrome to see if this is browser-related?

Sorry, that did not work in Chrome, either. I fine with tapping out on this issue, unless you want to pursue it further.

I’m sorry to hear that Craig!

I’m happy to continue troubleshooting with you as long as it is helpful to you.

If you do want to take the next steps, this is what we’d need to look at:

1. Is this specific to one document or is it happening in all of your documents?
2. Could you attempt the process in a private or incognito window to help us narrow down the potential cause?
3. Could you also try connecting to a different network?

Sometimes performance issues can be related to network or browser issues and these answers would help us narrow down what might be causing it.

Thank you for your patience on this and no pressure if you want to use one of the workarounds instead of chasing down the issue 😊

It is happening in all my Lucidchart documents. I don’t have the option of a different network.

1. Could you attempt the process in a private or incognito window to help us narrow down the potential cause? - Do you mean like remote access to my computer? Yes, i’m fine with that.

Hi Craig, the Lucid support team doesn’t have remote access to user’s computers, but I would be happy to help you try a incognito window from your side.

For detailed instructions on how to access an incognito window, check out this community post: