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Answer

Unchecking 'Open in new window' still opens in new window

  • March 2, 2025
  • 1 reply
  • 22 views

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When linking to another Lucidchart Document from within a chart, and unchecking ‘Open in new window’, the expected behaviour would be to not open in a new window. But when clicking the link it does open in a new window. I use the Chrome browser on a Mac. Here is a screenshot: 

 

Best answer by Leianne C

Hi ​@bbode, thank you for posting in the community! As a first step, could you please try this in a private or incognito window and let me know if you see any changes?

If the issue persists, could you please share the following information to help us take a closer look?

  • Is this happening to a specific document? 
  • Can you try this in a new blank document? Does the linked document still open in a new window for you?

Thank you for your help and patience. Please let us know if you have any questions! 

Comments

Leianne C
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  • Lucid support team
  • Answer
  • March 3, 2025

Hi ​@bbode, thank you for posting in the community! As a first step, could you please try this in a private or incognito window and let me know if you see any changes?

If the issue persists, could you please share the following information to help us take a closer look?

  • Is this happening to a specific document? 
  • Can you try this in a new blank document? Does the linked document still open in a new window for you?

Thank you for your help and patience. Please let us know if you have any questions!