Solved

Unable to upload images

Forum|Forum|2 months ago
June 4, 2026
2 replies
199 views

Last few days keep getting this error message. Plenty of space. Have Tried Chrome. Can anyone advise?

Best answer by Leianne C

Hi @PJThatcher, thank you for posting in the community! Just chiming in with some additional troubleshooting steps. Sometimes, problems with uploading could be related to the size of your image. We have a maximum size limit of 4,000 x 4,000 pixels. If your image is larger than this, would you mind resizing your image and trying again?

Hope this helps. Please let me know if you see any improvements or if you have any questions!

aparrish

Lucid Legend Level 8

@PJThatcher I’m redirecting you to a similar solved thread to answer your question:

Leianne CAnswer

Lucid support team

Hi @PJThatcher, thank you for posting in the community! Just chiming in with some additional troubleshooting steps. Sometimes, problems with uploading could be related to the size of your image. We have a maximum size limit of 4,000 x 4,000 pixels. If your image is larger than this, would you mind resizing your image and trying again?

Hope this helps. Please let me know if you see any improvements or if you have any questions!

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