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Unable to submit a support ticket

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When I click submit on a support ticket, I am getting the following error message:

Access to help.lucid.co was denied

You don't have the user rights to view this page.

HTTP ERROR 403

Michelle SAnswer

Lucid & airfocus support team

Hi @scott-tee,

Thanks for posting in the Lucid Community! I apologize you are having trouble submitting a support ticket. I am happy to help! I’m converting this to a support ticket so we can further assist you. You should receive an email with further communication. If you don’t receive an email please feel free to reach out in the thread below.

Michelle SAnswer

Lucid & airfocus support team

Hi @scott-tee,

Thanks for posting in the Lucid Community! I apologize you are having trouble submitting a support ticket. I am happy to help! I’m converting this to a support ticket so we can further assist you. You should receive an email with further communication. If you don’t receive an email please feel free to reach out in the thread below.

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