Unable to see the Top Taskbar ribbon

Thank you, Leianne. The image shows how the toolbar is docked on top now. But when I first started using LucidCharts a couple of weeks ago, it became undocked and floated over the canvas like the bottom box in the image I sent. I can’t figure out how that happened.

Hi ​@EWK,

Thank you for providing that screenshot. My name is Annie and I am product manager here at Lucid. The experience you are describing was one that we were testing with users. It sounds like you want that original experience back (where it was floating, instead of being docked on top). If you are open to it, I’d love to discuss more with you what you liked about the experience and how it compares to what you are seeing now. Let me know if you are interested. Thanks!

Hi EWK, I also work with Zach and Annie. We are still testing that experience. We collected a lot of data with the experience on, but we turned it off for a subset of users while we continue testing and exploration. There isn’t a way to turn it back on right now.

Thank you, Annie and Lance!

As a senior software architect, I give that feature two thumbs up (allowing the bar to float). It takes up less space and allows more room for the canvas, so I find it to be a great UI experience.

Hmmm… I feel like this is going to be a change that some will love and others will hate --- how about a toggle switch to let the user be in control of the interface - something like floating vs ribbon?

Hello, I am going through the training videos and noticed that I am not able to find the ribbon display below (file, edit, select, etc).  Can you please help? Thank you

Hi ​@Sherry Z, thank you for continuing this thread! We recently updated the editor in Lucidchart as part of our efforts to align the user interface across Lucidchart and Lucidspark. The options in the ribbon display can now be found in the More menu. See the Menu options section of our Help Center article for more details about this. 

Would you mind giving this a try and let me know if you have any trouble with this? Feel free to share any questions in this thread. Thanks! 

jumping in here, but with the removal of the formatting bar and the addition of the floating bar, where has the Format Paste option gone? 

It’s not in any menu that I can find and it never appears on the floating bar either

Hi ​@BennyT, thank you for commenting! To confirm, are you looking for the ‘Paste style’ option? If so, you should be able to locate it in Menu > Edit > Paste style. 

Alternatively, you should also be able to see this option when you right-click the object you’d like to apply the style to. 

I hope this helps. Please let me know if this is not what you are looking for, or if you have any questions!