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Unable to paste or upload images in Lucid - it worked yesterday

  • December 10, 2025
  • 2 replies
  • 11 views

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Yesterday pasting images into a SParkboard was fine. Today, I am unable to paste or upload an image. I’ve checked our storage, 0% used.

Issue received:

Proof on storage:

Other colleagues on the same account/subscription have the same issue...

Best answer by Zuzia S

@Paul Featherstone Our development team was able to resolve the issue that you experienced. If you continue to experience problems, please let us know right away.

Thanks again for your help and patience!

Comments

Zuzia S
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  • Lucid community team
  • December 10, 2025

Hi ​@Paul Featherstone, thank you for posting in the Community and I am sorry for the inconvenience this is causing! Our development team is aware of the bug and is currently working on a fix. 

Please refer to this Community post for updates and let me know if you have any questions in the meantime. Thank you for your patience!


Zuzia S
Forum|alt.badge.img+8
  • Lucid community team
  • Answer
  • December 10, 2025

@Paul Featherstone Our development team was able to resolve the issue that you experienced. If you continue to experience problems, please let us know right away.

Thanks again for your help and patience!