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December 23, 2025
Solved

Unable to move Azure icons that don't contain text

Hi, 

From this week on I have problems with the objects in my diagram that do not have any text. I can no longer move these objects across my drawing. The moment I add a letter of text to it suddenly I can move it again but without text it does not work. 

alison cheney
Lucid community team
December 23, 2025

Hi ​@nickkazen1, thanks for posting in the Lucid Community!

I’m sorry you’re having trouble with this but I’m happy to help. Could you clarify a few details so I can look into this for you?

  • Are you using Lucidchart or Lucidspark?
  • Which specific shapes are you using?
  • Could you please provide a screenshot of your document or the shapes you’re having trouble with?

This will help me take a closer look.

Comments

alison cheney
Lucid community team
December 23, 2025

Hi ​@nickkazen1, thanks for posting in the Lucid Community!

I’m sorry you’re having trouble with this but I’m happy to help. Could you clarify a few details so I can look into this for you?

  • Are you using Lucidchart or Lucidspark?
  • Which specific shapes are you using?
  • Could you please provide a screenshot of your document or the shapes you’re having trouble with?

This will help me take a closer look.

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January 6, 2026

I am using Lucidchart I mainly had this with the Azure icons. I must say that since last week this issue is resolved. 

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alison cheney
Lucid community team
January 8, 2026

Hi ​@nickkazen1! 

 

Thank you for your response! I’m glad to hear the issue has been resolved! If you want more information on managing icons in Lucidchart, here is this help center article. I hope this helps in the future!

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January 13, 2026

I have a similar problem.

 

I drag in the pipeline icon, it’s fully moveable. As soon as i remove the text the icon can no longer be moved. If i write something linked to pipeline again it becomes moveable

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alison cheney
Lucid community team
January 13, 2026

Hi ​@thoracalis,

Thank you for posting in the Lucid Community! I’m sorry you are having trouble with this, but I am happy to help.

Could you please provide a screenshot of your document, and a screenshot of the pipeline icon you’re having trouble with? Would you mind confirming whether you’re using this specific icon/shape in Lucidchart or Lucidspark? This will help me take a closer look. Thanks!

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