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Unable to move Azure icons that don't contain text

  • December 23, 2025
  • 5 replies
  • 43 views

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Hi, 

From this week on I have problems with the objects in my diagram that do not have any text. I can no longer move these objects across my drawing. The moment I add a letter of text to it suddenly I can move it again but without text it does not work. 

Best answer by alison cheney

Hi ​@nickkazen1, thanks for posting in the Lucid Community!

I’m sorry you’re having trouble with this but I’m happy to help. Could you clarify a few details so I can look into this for you?

  • Are you using Lucidchart or Lucidspark?
  • Which specific shapes are you using?
  • Could you please provide a screenshot of your document or the shapes you’re having trouble with?

This will help me take a closer look.

Comments

alison cheney
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  • Lucid community team
  • Answer
  • December 23, 2025

Hi ​@nickkazen1, thanks for posting in the Lucid Community!

I’m sorry you’re having trouble with this but I’m happy to help. Could you clarify a few details so I can look into this for you?

  • Are you using Lucidchart or Lucidspark?
  • Which specific shapes are you using?
  • Could you please provide a screenshot of your document or the shapes you’re having trouble with?

This will help me take a closer look.


Forum|alt.badge.img+1
  • Author
  • January 6, 2026

I am using Lucidchart I mainly had this with the Azure icons. I must say that since last week this issue is resolved. 


alison cheney
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  • Lucid community team
  • January 8, 2026

Hi ​@nickkazen1

 

Thank you for your response! I’m glad to hear the issue has been resolved! If you want more information on managing icons in Lucidchart, here is this help center article. I hope this helps in the future!


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  • January 13, 2026

I have a similar problem.

 

I drag in the pipeline icon, it’s fully moveable. As soon as i remove the text the icon can no longer be moved. If i write something linked to pipeline again it becomes moveable


alison cheney
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  • Lucid community team
  • January 13, 2026

Hi ​@thoracalis,

Thank you for posting in the Lucid Community! I’m sorry you are having trouble with this, but I am happy to help.

Could you please provide a screenshot of your document, and a screenshot of the pipeline icon you’re having trouble with? Would you mind confirming whether you’re using this specific icon/shape in Lucidchart or Lucidspark? This will help me take a closer look. Thanks!