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Unable to download invoice and add email recipient

  • June 9, 2021
  • 1 reply
  • 11 views

Amritha

Hi team

I'm the account owner however I do not see an option to edit my billing information. Attaching the snippet for your reference.

Comments

Eric R
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  • Lucid support team
  • June 9, 2021

Hi Amritha thanks for posting in the Lucidchart Community! It looks like someone else is the account owner of your organisation's Lucidchart account. I will move this conversation to a 1:1 email ticket as this deals with sensitive account information.

For any question around the different admin roles in Lucidchart please take a look at the Administrator Roles article in our Help Center.