Skip to main content
Amritha
June 9, 2021

Unable to download invoice and add email recipient

  • June 9, 2021
  • 1 reply
  • 20 views

Hi team

I'm the account owner however I do not see an option to edit my billing information. Attaching the snippet for your reference.

    Comments

    Eric R
    Lucid support team
    June 9, 2021

    Hi Amritha thanks for posting in the Lucidchart Community! It looks like someone else is the account owner of your organisation's Lucidchart account. I will move this conversation to a 1:1 email ticket as this deals with sensitive account information.

    For any question around the different admin roles in Lucidchart please take a look at the Administrator Roles article in our Help Center.