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Question

Unable to download a PDF

  • March 20, 2026
  • 2 replies
  • 16 views

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I am currently unable to download PDF files to my Lucid boards. This has been happening for a week or so now. The files just ‘hang’ when importing the thumb nails:

 

Comments

Leianne C
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  • Lucid support team
  • March 23, 2026

Hi ​@SBlundell, thank you for posting in the community. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.


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  • Author
  • March 23, 2026

So, just trying to upload documents this morning and am unable to upload anything at all. The upload just sits their.