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Unable to copy or duplicate my Lucidchart document

  • March 31, 2025
  • 1 reply
  • 105 views

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Subject:

Hi,

I just created a new chart and wanted to make a copy of it, but when I go to “File,” most of the options—including “Make a copy”—are greyed out and unclickable.

Could you help me understand why this is happening and how I can duplicate my chart?

Thanks in advance!

Best,
Matt

 

Best answer by Humas1985

Hi ​@MattDavid 

  • Is this the first time you are noticing this behavior?
  • How about your other files and its provisioning?

Can you give a try from a different browser or from Incognito and keep us updated.

Best Regards

 

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • Answer
  • March 31, 2025

Hi ​@MattDavid 

  • Is this the first time you are noticing this behavior?
  • How about your other files and its provisioning?

Can you give a try from a different browser or from Incognito and keep us updated.

Best Regards